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Sustainable journeys, unforgettable experiences.

Privacy Policy

Policy on Data Handling for Locals Latam Agency:

At Locals Latam Agency, we highly value and respect the privacy and security of our clients' personal data. Therefore, we have established a clear and transparent policy on how we handle and protect the personal information we collect during the provision of our services. Below are the key aspects of our data handling policy, adjusted to comply with Colombian laws:

  • Data Collection: We collect personal information from our clients in a lawful, legitimate, and transparent manner, in accordance with Colombian data protection regulations, and only when necessary for the provision of our services. This may include data such as names, email addresses, phone numbers, booking details, and travel preferences.

  • Data Usage: The personal information collected is used to manage bookings, provide personalised travel services, communicate with our clients, improve our services, and comply with applicable legal and regulatory obligations in Colombia.

  • Data Security: We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or accidental or unlawful destruction, as required by Colombian data protection laws. We ensure the confidentiality, integrity, and availability of personal data at all times.

  • Data Retention: We retain the personal data of our clients only for the time necessary to fulfil the purposes for which it was collected, in compliance with Colombian data retention regulations, unless longer retention is required to comply with legal obligations or for legitimate business purposes.

  • Data Sharing: We do not share clients’ personal information with third parties except when necessary for the provision of our services or when legally required to do so under Colombian law. In such cases, we ensure that appropriate safeguards are in place to protect the privacy and security of personal data, as mandated by Colombian regulations.

  • Rights of Data Subjects: We respect the rights of our clients regarding their personal data, including the right to access, correct, delete, and object to the processing of their data, as provided for by Colombian data protection laws. Clients can exercise their rights by sending a written request to our contact address.

  • At Locals Latam Agency, we are committed to complying with Colombian data protection laws and maintaining high standards of privacy and information security. If you have any questions or concerns about our data handling policy, please do not hesitate to contact us.